Large/small icons – select “Programs and Features.”.Category view – select “Uninstall a Program.”.Access the Windows search bar and enter “Control Panel.”.If you receive this message when your date of birth is correct and eligible, and you are not from a restricted country, try uninstalling/reinstalling the Zoom app. You Are Not Eligible to Sign Up for Zoom at This Time Windows PC

Select “Delete App” read confirmation > “Delete App.”.If you access Zoom whilst using your browser in regular mode, try switching to private browsing mode or incognito mode to see if that helps. Repeat until all extensions are disabled, then close the browser.Or hit “Delete” if you decide you no longer need it. Click on the Enabled/Disabled slider, drag it towards the left to disable the extensions.You will see all the extensions you have installed on your browser.Click on the three-dotted menu towards the top-right.Try disabling all of your browser extensions before attempting to register. Sometimes, add blocker and other browser extensions affect Zoom, preventing you from completing registration.

If you use another browser, go to its official support page for steps on how to delete your cache.

Check the boxes next to “Cookies and other site data” and “Cached images and files.”.

From “Time range,” select “All time” to remove everything.

Select “More tools” > “Clear browsing data.”.

Select the three-dotted menu towards the top right.

Zoom sign up